Privacy Policy

Information We Collect

We collect information that you provide directly to us through the intake form, including:

• Personal information (name, date of birth, gender)
• Contact information (phone number, email address, physical address)
• Emergency contact details
• Program eligibility information
• Employment and education status
• Photos of documents (driver's licenses, IDs) for OCR processing
• Device information and usage data

How We Use Your Information

We use the information we collect to:

• Process and manage client intake forms
• Perform optical character recognition (OCR) on document photos to auto-fill form fields
• Synchronize client data with our Airtable database for case management
• Track submission history within the app
• Communicate with clients regarding program services
• Improve our services and app functionality

Data Storage and Security

We take data security seriously and implement appropriate measures to protect your information:

• All data transmission is encrypted using HTTPS
• Client data is stored securely in cloud databases (Supabase and Airtable)
• Access to client information is restricted to authorized staff members only
• We regularly review and update our security practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Services

Our app uses the following third-party services to function:

• Airtable: For storing and managing client intake data
• Supabase: For secure database storage and submission history tracking
• Tesseract.js: For optical character recognition (OCR) of document photos
• Google Vision API: For enhanced document text extraction

These services have their own privacy policies that govern their use of information. We recommend reviewing their policies to understand how they handle your data.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your information:

• With your consent
• To comply with legal obligations or court orders
• To protect the rights, property, or safety of Anchor of Hope International Ministries, our clients, or others
• With service providers who assist in our operations (bound by confidentiality agreements)

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your personal information
• Request deletion of your personal information
• Opt-out of certain data collection or processing activities

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Anchor of Hope International Ministries

Email: info@aohministry.org

Phone: +1 562 200 9174